Terms and Conditions

Welcome to Dinkum Shop. This website is operated by Dinkum Shop. Throughout this website, the terms "we," "us," and "our" refer to Dinkum Shop.

By visiting our website and/or purchasing something from us, you agree to these Terms and Conditions ("Terms"), including any additional policies referenced here or linked on our site. These Terms apply to everyone who uses our website — whether you're browsing, buying, or contributing content in any way.

Please read these Terms carefully before using our website. If you don't agree with any part of these Terms, please don't use our website or services.

We may update these Terms from time to time by posting changes on our website. It's your responsibility to check this page occasionally. If you keep using our website after we've made changes, that means you accept the new Terms.

Our store runs on the Shopify platform, which provides the e-commerce technology that lets us sell our products to you.


1. Using Our Online Store

By agreeing to these Terms, you confirm that you're at least the legal age of majority in your country of residence, or that you have parental/guardian consent to use this website if you're a minor.

You agree not to use our products for any illegal or unauthorised purpose, and not to break any laws that apply to you (including copyright laws) while using our Service.

You must not upload or send any viruses, worms, or other harmful code.

If you break any of these Terms, we may end your access to our Services immediately.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

Your data (excluding payment details) may be sent unencrypted and may travel across various networks, and may be adapted to fit the technical requirements of those networks. Payment information is always encrypted.

You agree not to copy, reproduce, sell, resell, or otherwise exploit any part of our Service or access to it without our written permission.

The section headings in these Terms are for convenience only and don't affect their meaning.

3. Accuracy of Information

We do our best to keep the information on this site accurate, complete, and current — but we can't guarantee it. Content on this site is for general information only and shouldn't be your only basis for making a decision. If you rely on it, you do so at your own risk.

Some content on our site may be historical and therefore outdated. We may update the site at any time, but we're not obligated to. It's your responsibility to keep an eye on any changes.

4. Changes to the Service and Prices

Prices for our products can change without notice.

We may modify or discontinue any part of our Service at any time, without notice, and we won't be liable to you or anyone else for doing so.

5. Products and Services

Some products or services may only be available online and in limited quantities. These are subject to our Return Policy for any returns or exchanges.

We try our best to accurately display the colours and images of our products, but we can't guarantee that your screen will show them exactly as they are.

We reserve the right to limit sales of our products or services to any person, region, or jurisdiction, and to limit quantities, at our discretion. Product descriptions and prices can change at any time. We may also discontinue a product at any time. Any offer for a product or service is void where prohibited by law.

We don't guarantee that our products, services, or information will meet your expectations, or that we'll be able to fix every error in the Service.

6. Billing and Account Information

We reserve the right to refuse or cancel any order, and to limit quantities per person, household, or order — including orders placed using the same account, card, or address. If we change or cancel your order, we'll try to notify you using the contact details you gave us. We may also refuse orders that appear to come from resellers or distributors.

You agree to give us accurate, current, and complete information for your purchases, and to keep your account details (like your email and payment information) up to date so we can process your orders and reach you if needed.

See our Return Policy for more details.

7. Optional Third-Party Tools

We may give you access to tools provided by third parties that we don't control or monitor.

These tools are provided "as is," without any warranties or endorsement from us. We're not liable for anything related to your use of these optional tools.

Using these tools is entirely at your own risk, and you should check the third-party provider's own terms before using them. We may also add new tools or features in the future, which will also be covered by these Terms.

8. Third-Party Links

Our Service may include content, products, or services from third parties, and links to third-party websites.

We're not responsible for reviewing or evaluating third-party content, and we don't take any responsibility for third-party materials, products, websites, or services.

We're not liable for any harm related to your use of third-party goods or services. Please check the terms and privacy practices of any third party before doing business with them. Any complaints about third-party products should go directly to that third party.

9. Comments, Feedback, and Submissions

If you send us comments, suggestions, ideas, or other content (whether we asked for it or not), you agree that we can use, edit, copy, publish, and share that content in any way, without any obligation to keep it private, pay you for it, or respond to it.

We may (but don't have to) monitor, edit, or remove content we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate, or that breaks someone's rights or these Terms.

You agree that anything you submit won't violate anyone else's rights (like copyright or privacy), won't be unlawful, abusive, or obscene, and won't contain viruses or malware. You also agree not to impersonate anyone or use a fake email address. You're fully responsible for what you submit — we take no responsibility for content posted by you or other users.

10. Personal Information

Any personal information you share with us through our store is handled according to our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Sometimes our site or Service may contain typos, errors, or missing information about products, pricing, promotions, shipping, or availability. We reserve the right to correct these at any time, and to change or cancel orders based on inaccurate information — even after you've placed an order.

We're not obligated to update or clarify information on our site, except where the law requires it.

12. Prohibited Uses

You may not use our site or its content to:

  • Break any law or regulation
  • Encourage others to do something illegal
  • Infringe on our intellectual property or anyone else's
  • Harass, abuse, defame, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  • Submit false or misleading information
  • Upload viruses or malicious code
  • Collect or track other people's personal information
  • Spam, phish, scrape, or crawl our site
  • Use the site for any obscene or immoral purpose
  • Bypass or interfere with the security of our site or Service

If you break any of these rules, we may end your access to our Service.

13. Disclaimer of Warranties; Limitation of Liability

We don't guarantee that our Service will always be available, timely, secure, or error-free, or that results from using it will be accurate or reliable.

We may remove or cancel the Service at any time, without notice.

You use our Service at your own risk. Everything we provide is offered "as is" and "as available," without any warranties — including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent allowed by law, Dinkum Shop and our staff, partners, and suppliers won't be liable for any indirect, incidental, special, or consequential damages (including lost profits or data) arising from your use of our Service or any product, even if we were told such damages were possible.

If your local laws don't allow these kinds of limitations, our liability will be limited to the maximum extent the law allows.

14. Severability

If any part of these Terms is found to be unlawful or unenforceable, that part will still be enforced as much as legally possible, and the rest of these Terms will remain valid.

15. Termination

Any obligations that arose before your Terms ended will still apply after termination. These Terms stay in effect until you or we end them. You can stop using our Service at any time. If you break these Terms, we may end our agreement with you immediately and without notice — you'll still be responsible for anything you owe us up to that point, and we may restrict your access to our Service.

16. Entire Agreement

If we don't enforce a right or provision in these Terms, that doesn't mean we've given it up. These Terms, along with any policies we post, make up the entire agreement between you and us, replacing any earlier agreements or communications. Any unclear wording in these Terms won't automatically be interpreted against whoever wrote them.

17. Governing Law

These Terms are governed by and interpreted according to the laws of China.

18. Changes to These Terms

We may update these Terms at any time by posting the new version on our website. It's your responsibility to check back occasionally. Continuing to use our website or Service after changes are posted means you accept the updated Terms.

19. Contact Us

If you have questions about these Terms, please contact us:

Dinkum Shop Email: support@dinkumshop.com